https://adamblazer.com/blog/ Notes on putting AI to work inside real companies. A new post every Tuesday. en-us Fri, 30 Oct 2026 18:46:02 +0000 https://adamblazer.com/blog/php2shell-agents-writing-code/https://adamblazer.com/blog/php2shell-agents-writing-code/Tue, 27 Oct 2026 16:00:00 +0000AI helped find two critical PHP flaws, and attackers moved within minutes of disclosure. If agents write and run more of your code, here is what has to change.securityagentsoperations https://adamblazer.com/blog/certify-people-on-their-own-work/https://adamblazer.com/blog/certify-people-on-their-own-work/Tue, 20 Oct 2026 16:00:00 +0000Firms are starting to tie pay to AI skills without a way to measure them. Here is how to certify people on the tasks from their actual jobs.trainingteamsmeasurement https://adamblazer.com/blog/agents-ten-person-team-half-hour-a-day/https://adamblazer.com/blog/agents-ten-person-team-half-hour-a-day/Tue, 13 Oct 2026 16:00:00 +0000How FinalPeace runs development and marketing on AI agents that send finished work to one queue, and why reviewing output beats reviewing every step.agentsoperationsleadership https://adamblazer.com/blog/executives-need-an-ai-plan-not-a-demo/https://adamblazer.com/blog/executives-need-an-ai-plan-not-a-demo/Tue, 06 Oct 2026 16:00:00 +0000Last week brought another round of impressive agent demos. The companies getting returns have something rarer, a written multiyear plan run by the C-suite.leadershipstrategyagents https://adamblazer.com/blog/ai-spend-rising-rejections-rising/https://adamblazer.com/blog/ai-spend-rising-rejections-rising/Tue, 29 Sep 2026 16:00:00 +0000AI's share of software budgets jumped sixfold while finance teams reject AI requests more often. The returns go to companies that change the work.measurementstrategyoperations https://adamblazer.com/blog/14-day-plan-one-department/https://adamblazer.com/blog/14-day-plan-one-department/Tue, 22 Sep 2026 16:00:00 +0000A day-by-day plan to take one department from talking about AI to running one working agent, with a baseline and a decision at the end.operationsagentsteamsmeasurement https://adamblazer.com/blog/pay-ai-vendors-for-results/https://adamblazer.com/blog/pay-ai-vendors-for-results/Tue, 15 Sep 2026 16:00:00 +0000AI makes work faster, but hourly contracts keep the savings with the vendor. Here is how to buy AI work by the result instead.strategytoolsmeasurement https://adamblazer.com/blog/map-the-work-before-you-automate-it/https://adamblazer.com/blog/map-the-work-before-you-automate-it/Tue, 08 Sep 2026 16:00:00 +0000A finance director at OpenAI automated the slowest part of his monthly close. The lesson for operators is about who maps the work, and how.operationsagentsmeasurement https://adamblazer.com/blog/start-with-the-ai-tools-you-already-pay-for/https://adamblazer.com/blog/start-with-the-ai-tools-you-already-pay-for/Tue, 01 Sep 2026 16:00:00 +0000Google and Microsoft keep folding more AI into the suites you already license. Here is how to get one real workflow out of them before you buy anything new.toolsoperationstraining https://adamblazer.com/blog/what-one-person-companies-teach-everyone-else/https://adamblazer.com/blog/what-one-person-companies-teach-everyone-else/Tue, 25 Aug 2026 16:00:00 +0000Solo founders and four-person teams are doing work that used to take dozens. The lesson for a 100-person company is about how they decide to hire.teamsstrategyleadership https://adamblazer.com/blog/gemini-3-7-flash-what-it-means-for-operators/https://adamblazer.com/blog/gemini-3-7-flash-what-it-means-for-operators/Tue, 18 Aug 2026 16:00:00 +0000Gemini 3.7 Flash arrived three weeks after the last model at half the price. Here is what that changes for a company running agents, and what it doesn't.toolsagentsmeasurement https://adamblazer.com/blog/what-an-agent-should-be-allowed-to-touch/https://adamblazer.com/blog/what-an-agent-should-be-allowed-to-touch/Tue, 11 Aug 2026 16:00:00 +0000Black Hat researchers got three major coding agents to leak keys with one public GitHub issue. Here is how to set permissions for the agents you run.securityagentsoperations https://adamblazer.com/blog/tell-your-team-the-ai-plan-first/https://adamblazer.com/blog/tell-your-team-the-ai-plan-first/Tue, 04 Aug 2026 16:00:00 +0000Monday.com's layoffs came with three versions of the AI story in one day. Here is why your team should hear one version, from you, first.leadershipteamsstrategy https://adamblazer.com/blog/uber-ai-cuts-talk-to-your-team/https://adamblazer.com/blog/uber-ai-cuts-talk-to-your-team/Tue, 28 Jul 2026 16:00:00 +0000Uber tied a round of support layoffs to AI last week. Here is how to talk about AI and jobs with your own people before they fill in the blanks.teamsleadershipsupport https://adamblazer.com/blog/automate-client-reporting/https://adamblazer.com/blog/automate-client-reporting/Tue, 21 Jul 2026 16:00:00 +0000Reporting tools shipped AI summaries and live data links this month. How an agency should split the monthly client report between agent and person.operationsagentsmeasurement https://adamblazer.com/blog/what-waiting-a-year-on-ai-costs/https://adamblazer.com/blog/what-waiting-a-year-on-ai-costs/Tue, 14 Jul 2026 16:00:00 +0000The tools will be cheaper next year. The company that started this year will still be ahead, and Satya Nadella explained why on Sunday.strategyleadershipagents https://adamblazer.com/blog/agents-sell-on-your-own-site/https://adamblazer.com/blog/agents-sell-on-your-own-site/Tue, 07 Jul 2026 16:00:00 +0000Salesforce shipped agents that sell, take reorders and run the catalog. Walmart's results explain why the sale is moving back to the store's own site.agentssalesstrategy https://adamblazer.com/blog/take-wismo-off-your-support-team/https://adamblazer.com/blog/take-wismo-off-your-support-team/Tue, 30 Jun 2026 16:00:00 +0000Order status is the easiest support question to hand to an agent. A step-by-step setup, the rules it needs and what to keep with people.supportagentsoperations https://adamblazer.com/blog/buy-or-configure-your-first-agent/https://adamblazer.com/blog/buy-or-configure-your-first-agent/Tue, 23 Jun 2026 16:00:00 +0000Three AI deals in one week show how fast the ground moves under vendors. How a small company should choose, and what to own whichever way it goes.agentsstrategytools https://adamblazer.com/blog/say-how-you-use-ai-before-someone-finds-it/https://adamblazer.com/blog/say-how-you-use-ai-before-someone-finds-it/Tue, 16 Jun 2026 16:00:00 +0000Two game studios learned this year that the AI you used in development becomes the story if customers find it first. What every operator should set up now.mediastrategyoperations https://adamblazer.com/blog/answer-every-lead-fast/https://adamblazer.com/blog/answer-every-lead-fast/Tue, 09 Jun 2026 16:00:00 +0000Meta just put a lead-qualifying agent inside WhatsApp for free. Here is how to set up AI follow-up so no inquiry waits overnight again.salesagentsoperations https://adamblazer.com/blog/train-your-people-first/https://adamblazer.com/blog/train-your-people-first/Tue, 02 Jun 2026 16:00:00 +0000Companies are starting to grade employees on AI skills they never taught. Here's why training on real work pays off faster than another license.trainingteamsleadership https://adamblazer.com/blog/composio-breach-agent-credentials/https://adamblazer.com/blog/composio-breach-agent-credentials/Tue, 26 May 2026 16:00:00 +0000What happened in the Composio breach and the TrapDoor package attack, and the five things to lock down if your agents connect to company systems.securityagentstools https://adamblazer.com/blog/who-checks-the-agents-work/https://adamblazer.com/blog/who-checks-the-agents-work/Tue, 19 May 2026 16:00:00 +0000BNY gives every one of its AI agents a human manager. Here's how to set up review so it catches mistakes without becoming a second job.agentsoperationsteams https://adamblazer.com/blog/the-ceo-has-to-use-it/https://adamblazer.com/blog/the-ceo-has-to-use-it/Tue, 12 May 2026 16:00:00 +0000Microsoft's new survey of 20,000 workers shows AI adoption follows what leaders do. Here's what using it yourself looks like in a normal week.leadershipteamsstrategy https://adamblazer.com/blog/adt-call-center-ai-rollout/https://adamblazer.com/blog/adt-call-center-ai-rollout/Tue, 05 May 2026 16:00:00 +0000What ADT disclosed about its AI rollout on last week's earnings call, and the sequence a mid-size company can copy.supportoperationsmeasurement https://adamblazer.com/blog/your-sops-are-your-prompts/https://adamblazer.com/blog/your-sops-are-your-prompts/Tue, 28 Apr 2026 16:00:00 +0000How to turn the procedures your team already follows into instructions an agent can carry out, and how to fix them when it gets things wrong.agentsoperationstools https://adamblazer.com/blog/before-you-post-the-job/https://adamblazer.com/blog/before-you-post-the-job/Tue, 21 Apr 2026 16:00:00 +0000A task-by-task test to run on every open role before it goes live, and why last week's AI Index makes it urgent.strategyteamsagents https://adamblazer.com/blog/mythos-glasswing-patch-faster/https://adamblazer.com/blog/mythos-glasswing-patch-faster/Tue, 14 Apr 2026 16:00:00 +0000Anthropic's new model found thousands of serious software flaws and won't be released. Here is what that means for a company of 20 to 200 people.securitytoolsoperations https://adamblazer.com/blog/time-the-task-before-automating/https://adamblazer.com/blog/time-the-task-before-automating/Tue, 07 Apr 2026 16:00:00 +0000Companies keep raising AI budgets while struggling to prove value. A week with a stopwatch before launch gives you a number you can defend.measurementoperationsstrategy https://adamblazer.com/blog/write-ai-rules-before-buying/https://adamblazer.com/blog/write-ai-rules-before-buying/Tue, 31 Mar 2026 16:00:00 +0000The Pentagon and Anthropic ended up in court over how AI may be used. A one-page rulebook written before you buy keeps that fight out of your company.strategysecurityleadership https://adamblazer.com/blog/meta-agent-incident-controls/https://adamblazer.com/blog/meta-agent-incident-controls/Tue, 24 Mar 2026 16:00:00 +0000An internal Meta agent shared bad advice unasked and exposed data for two hours. Here is what went wrong and the controls to put on your own agents.securityagentsoperations https://adamblazer.com/blog/pick-first-ai-workflow/https://adamblazer.com/blog/pick-first-ai-workflow/Tue, 17 Mar 2026 16:00:00 +0000New BCG research shows heavy AI oversight wears people out. Use it to choose a first workflow that saves time instead of creating review work.strategyoperationsagents https://adamblazer.com/blog/ai-support-desk-sixty-forty/https://adamblazer.com/blog/ai-support-desk-sixty-forty/Tue, 10 Mar 2026 16:00:00 +0000A six-person startup now runs whole support departments for other companies. Here is how it splits work between agents and people, and what to copy.supportagentsoperations https://adamblazer.com/blog/ai-pilots-stall-start-with-one-department/https://adamblazer.com/blog/ai-pilots-stall-start-with-one-department/Tue, 03 Mar 2026 16:00:00 +0000A new survey of 6,000 executives found almost no AI payoff yet. Here is why company-wide pilots stall and why one department is the better place to start.strategyoperationsleadership